Returns & Exchanges

At Snooze Band, we want you to rest easy knowing that if your sleep headphones aren't the perfect fit, you can return them within 30 days of delivery. We are committed to ensuring you find the perfect audio companion for your nightly routine.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the correct return shipping address.

2

Prepare the Package

Place the Snooze Band and all original accessories back in their original packaging to ensure the electronics remain protected during transit.

3

Ship the Item

Affix the provided shipping label or use a tracked postal service to send your package back to our fulfillment center for inspection.

4

Receive Your Refund

Once our technicians verify the condition of the electronics, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing